GEMS®

GEMS®

Gain insight and connectivity between you and your guests through GEMS® (The Guest Experience Management System) powered by KEYPR®. Connecting seamlessly with your PMS system, GEMS® offers transparency between guests, operators, managers and staff. It manages requests which can be translated to staff members in a multitude of ways; through a mobile app on a smartphone or through the digital entry marquee. With a swipe up on the digital marquee and an access code or a touch of the app, you will gain unparallelled insight into any guests request and the speed and efficiency of the hotel teams fullfilment. The request is made full circle when your guest is automatically notified when any of their requests have been fulfilled. Knowledge is power. Efficiency is key.

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